November 6, 2011

Insurance Agents Can Get New Customers without Cold Calling

Wouldn’t it be nice if you could skip cold calling altogether and instead focus your time on potential clients who are actually intrigued by what you have to say and interested in working with you?

The honest truth is this. There are few customers who have an actual interest in you, your umbrella policies, the services that you and your company offer, or the years of experience you have accumulated.

Customers who are new to you will care predominantly about your ability to fix their problems and provide them with efficient solutions. Share your previous successes and provide them with every assurance that their needs are your first priority. An essential part of attaining new customers is also demonstrating how you have helped past customers and how you are currently helping others. This will be discussed more later.

To greatly increase the productivity of your discussions and reduce the number of cold calls you have to make, ensure that you speak primarily about the advantages your services can provide. Discussing the benefits of your services instead of the services themselves is guaranteed to attract more customers.

Talk about the many benefits you provide to your customers through your services. Your services are commodities. You are the only one who is able to use your services to improve your clients’ lives. The umbrella they are under is not what will improve their lives. The improvement, instead, will come from the many benefits that your services provide to customers.

Make sure to discuss the benefits that your services will provide to clients, emphasizing the improvements that other clients have already experienced as a result of your expertise. Make sure that you are addressing the specific questions and concerns that your customers have and you will ensure that more potential clients contact you on a regular basis.

There are two main obstacles to generating a larger customer base. First, you need to make sure that you do what you need to do to ensure that prospective customers are able to find you. The second challenge is to generate interest among these potential clients.

Although customers require your services, many will be distrustful of you based solely on your profession. Unfortunately, the used car salesman stereotype is often applied to you as well so be wary of this and be prepared to address these concerns with potential clients.

Many customers feel the same way about shopping for coverage as they do about shopping for used cars and dealing with used car salesmen. Instead of having a beneficial and advantageous relationship, customers likely expect you to be an individual who will take as much money from them as possible.

Although many customers view agents in this manner, these stereotypes are often false. Customers are deeply interested in knowing that you are someone who can be trusted with their lives and livelihood. In short, you cannot simply rely on a website or a listing in the yellow pages.

Visibility Should Be Your First Goal. When potential clients conduct online searches for coverage information, they need to be able to find information regarding your reliability and professionalism in locations other than your official site.

The respect and trust that a customer will have for you will not come from discussing the number of years you have practiced in your profession, the name of your company, or where your business is located. Instead, a healthy relationship will be formed before you even speak with new clients for the first time.

As long as you ensure that you are providing quality information and discussing the advantages that your services will provide, customers will surely seek out your services for themselves and their families. Along with making yourself visible to customers, making yourself stand above the competition is also essential. Your clients are essentially trusting you with their livelihood so developing a healthy and trusting relationship with your customers should be your number one priority.

To learn more you can read this article – Insurance Agents Are Getting More New Clients without Cold Calling. You can also watch this short video: http://www.youtube.com/watch?v=tPhlWy1yhW0

Filed under Insurance by Tim McGarvey

Comment

Leave a Comment

You must be logged in to comment

Register Login